Contact - Eastern Savings Bank Skip Navigation
800.787.2265
Routing # 252070639

Contact Us

We are always happy to provide support and hear from you.
We invite you to contact us through any preferred means, however we ask and caution you to NOT include any confidential (personal or account) information when contacting us via email or the contact form below.

For branch information, please visit our Branch Hours & Locations page.

 

View annual holiday branch closure calendar

 

General Support
800.787.BANK(2265)
information@easternsavingsbank.com

 

Submit Your Support Inquiry

      • Attention: For security reasons, before submitting, please ensure no confidential personal or account information is included in this form (i.e. account numbers, social security number, PIN, etc).

    Corporate Contact Information

    Executive Plaza 2
    11350 McCormick Road, Suite 200
    Hunt Valley, Maryland 21031

     

    410.785.2200 or 800.787.2265
    Fax: 410.568.4543
    information@easternsavingsbank.com

     

    Banking Services Support

    Consumer & Business Banking Service 
    800.787.7ESB (7372)
    customerservice@easternsavingsbank.com 

    Report Unauthorized Use of Debit Mastercard®
    833.995.2888
    Business Hours:
    Monday – Friday: 8am – 8:45pm
    Saturday: 9am – 2:45pm

    Report Lost or Stolen Debit Mastercard®
    Business Hours: 800.787.7372
    Evening, Weekends and Holidays: 800.754.4128

    Report Other Account Security Concerns
    Business Hours: 800.787.7372
    Evening, Weekends and Holidays: 800.544.2939

    EMMA – Automated Phone Banking
    Eastern’s Manage Your Money Anytime Telephone Banking System
    410.568.6307 or 877.528.7786

     

    Lending & Mortgage Support

    Customer Service – Pending Loan Applications
    410.785.2200 or 800.787.8187
    Fax: 410.568.4500
    mortgages@easternsavingsbank.com

    Customer Service – Existing Loan Customers
    410.568.6281 or 800.982.7114
    Fax: 410.568.4444
    lsoperations@easternsavingsbank.com

    Mortgage Payments
    P.O. Box 1277
    Cockeysville, Maryland 21030

    Having trouble making your mortgage payments?

    Notice of Errors and Request for Information

     

    EasternEase Online & Mobile Support

    Personal Online Banking
    For assistance with EasternEase Consumer Online,
    contact Customer Care at 855.518.0506.

    For Mobile App assistance, call 800.787.7372,
    during normal business hours.

    Business Online Banking
    For assistance with EasternEase Business Online,
    contact Customer Care at 866.679.7647.

    For Mobile App assistance, call 800.787.7372,
    during normal business hours.