Please feel free to contact us by phone or email anytime you have a question, comment or even a concern regarding any of our products or services. We are always happy to hear from you and value your feedback.
See Branch Hours & Locations to visit a branch location near you.
Contact Us
Bank Accounts
Report Unauthorized Use of Debit Mastercard®
833.995.2888
Business Hours:
Monday – Friday: 8am – 8:45pm
Saturday: 9am – 2:45pm
Customer Service – Banking
800.787.7ESB
information@easternsavingsbank.com*
(*Caution: Please do NOT email confidential information)
Report Lost or Stolen Debit Mastercard®
Business Hours: 800.787.2265
Evening, Weekends and Holidays: 800.754.4128
Report Other Account Security Concerns
Business Hours: 800.787.2265
Evening, Weekends and Holidays: 800.544.2939
EasternEase Online & Mobile
For assistance with EasternEase Online, please contact Customer Care at: 855.518.0506.
For assistance with the Mobile App or the Mobile Deposit feature, please call 800.787.7372, during normal business hours.
EMMA
(Eastern’s Manage Your Money Anytime Telephone Banking System)
410.568.6307
877.528.7786
Corporate Headquarters
Executive Plaza 2
11350 McCormick Road, Suite 200
Hunt Valley, Maryland 21031
Phone: 410.785.2200
Phone: 800.787.BANK
Fax: 410.568.4543
E.mail: information@easternsavingsbank.com*
(*Caution: Please do NOT email confidential information)
Mortgages
Customer Service – Pending Loan Applications
Phone: 410.785.2200
Phone: 800.787.8187
Fax: 410.568.4500
mortgages@easternsavingsbank.com*
(*Caution: Please do NOT email confidential information)
Customer Service – Existing Loan Customers
Phone: 410.568.6281
Phone: 800.982.7114
Fax: 410.568.4444
lsoperations@easternsavingsbank.com*
(*Caution: Please do NOT email confidential information)
Mortgage Payments
P.O. Box 1277
Cockeysville, Maryland 21030